Information in compliance with personal data protection regulations

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our company.
Therefore, it is very important to us that you fully understand what we are going to do with the personal data we ask you for.
Thus, we will be transparent and give you control of your data, with simple language and clear choices that allow you to decide what we will do with your personal information.
Please do not hesitate to ask us if you have any questions after reading this information.
Thank you very much for your cooperation.

• Who are we?
  o Our name: COMPLEMENTOS DEL AUTOMOVIL, S.L.

o Our CIF / NIF: B38527347

o Our main activity: Rental and sale of vehicles and accessories.

o Our address: C/ Ibaute, 28 – Acorán, CP 38111, Santa Cruz de Tenerife.

o Our contact telephone number: 922207820

o Our contact e-mail address: info@comautorentacar.com

o Our website: https://www.comautorentacar.com/

o For your confidence and security, we inform you that we are an entity registered in the following Commercial Registry / Public Registry:
Registered in the Mercantile Registry of Santa Cruz de Tenerife, Volume 1.779, Folio 177; Page TF – 19.703; 1st inscription.

We are at your disposal, do not hesitate to contact us.

• What are we going to use your data for?
  In general, your personal data will be used to relate with you and to provide you with our services.
  They may also be used for other activities, such as sending you advertising or promoting our activities.
• Why do we need to use your data?
  Your personal information is necessary for us to be able to relate to you and provide you with our services. In this sense, we will provide you with a series of checkboxes that will allow you to decide in a clear and simple way about the use of your personal information.
• Who will know the information we ask for?
  In general, only duly authorized personnel of our entity may have knowledge of the information we request from you.
  Similarly, those entities that need to have access to your personal information in order for us to provide you with our services may have access to your personal information. Thus, for example, our bank will know your data if the payment of our services is made by credit card or bank transfer.
  Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will have knowledge of your information. To give you an example, the Tax Law obliges you to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.
  In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.
• How will we protect your data?
  We will protect your data with effective security measures based on the risks associated with the use of your information.
  To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.
• Will we send your data to other countries?
  In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection point of view.
  In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your prior permission and we will implement effective security measures to reduce the risks of sending your personal information to another country.
• How long will we keep your data?
  We will retain your information for the duration of our relationship and as long as we are required to do so by law. Once the applicable legal deadlines have expired, we will dispose of them in a safe and environmentally friendly manner.
• What are your data protection rights?
  You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after our relationship has ended, where legally possible.
  You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
  To request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, in order to identify you.
  In our offices we have specific forms to request these rights and we offer you our assistance in filling them out.
  To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).
• Can you withdraw your consent if you change your mind at a later time?
  You may withdraw your consent if you change your mind about the use of your data at any time.
  Thus, for example, if you were once interested in receiving advertising of our products or services, but no longer wish to receive more advertising, you can let us know through the form of opposition to treatment available at the offices of our entity.
• If you feel that your rights have been disregarded, where can you file a complaint?
  In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
  o Electronic office: www.agpd.es
  o Mailing address:
  Spanish Data Protection Agency
  C/ Jorge Juan, 6
  28001-Madrid
  o By telephone:
  Tel. 901 100 099
  Tel. 91 266 35 17
  Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not required.
• Will we profile you?
  It is our policy not to profile users of our services.
  However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.
  In such a case, we will implement effective security measures to protect your information at all times from unauthorized persons seeking to use it for their own benefit.
• Will we use your data for other purposes?
  Our policy is not to use your information for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission in advance by providing you with clear options that allow you to decide.

DATA PROTECTION POLICY

The Management / Governing Body of COMPLEMENTOS DEL AUTOMOVIL, S.L. (hereinafter, the Data Controller), assumes the maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, ensuring the continuous improvement of the Data Controller with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU L 119/1, 04-05-2016), and Spanish personal data protection regulations (Organic Law, specific sectoral legislation and its implementing rules).

The Data Protection Policy of COMPLEMENTOS DEL AUTOMOVIL, S.L. is based on the principle of proactive responsibility, according to which the data controller is responsible for the compliance with the regulatory and jurisprudential framework that governs such Policy, and is able to prove it to the competent control authorities.

In this regard, the controller shall be governed by the following principles that should serve as a guide and frame of reference for all its personnel in the processing of personal data:

1. Data protection by design: the controller shall implement, both at the time of determining the means of processing and at the time of the processing itself, appropriate technical and organizational measures, such as pseudonymization, designed to effectively implement data protection principles, such as data minimization, and to integrate the necessary safeguards into the processing.
2. Data protection by default: the controller shall implement appropriate technical and organizational measures with a view to ensuring that, by default, only personal data that are necessary for each of the specific purposes of the processing are processed.
3. Data protection in the life cycle of the information: the measures that guarantee the protection of personal data shall be applicable during the complete life cycle of the information.
4. Lawfulness, fairness and transparency: personal data will be processed in a lawful, fair and transparent manner in relation to the data subject.
5. Purpose limitation: personal data will be collected for specified, explicit and legitimate purposes and will not be further processed in a way incompatible with those purposes.
6. Data minimization: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
7. Accuracy: personal data shall be accurate and, if necessary, kept up to date; all reasonable steps shall be taken to ensure that personal data that are inaccurate with respect to the purposes for which they are processed are promptly deleted or rectified.
8. Limitation of the retention period: personal data will be kept in a form that allows the identification of data subjects for no longer than is necessary for the purposes of the processing of personal data.
9. Integrity and confidentiality: personal data will be processed in such a way as to ensure adequate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the implementation of appropriate technical or organizational measures.
10. Information and training: one of the keys to guarantee the protection of personal data is the training and information provided to the personnel involved in the processing of such data. During the life cycle of the information, all personnel with access to the data will be properly trained and informed about their obligations in relation to compliance with data protection regulations.

The Data Protection Policy of COMPLEMENTOS DEL AUTOMOVIL, S.L. is communicated to all the staff of the data controller and made available to all interested parties.

Consequently, this Data Protection Policy involves all the staff of the data controller, who must know and assume it, considering it as their own, each member being responsible for applying it and verifying the data protection rules applicable to their activity, as well as identifying and providing the opportunities for improvement that they consider appropriate with the aim of achieving excellence in relation to their compliance.

This Policy will be reviewed by the Management / Governing Body of COMPLEMENTOS DEL AUTOMOVIL, S.L., as many times as deemed necessary, in order to adapt, at all times, to the provisions in force regarding the protection of personal data.

COOKIES POLICY

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BASIC INFORMATION ABOUT COOKIES
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The usefulness of cookies is to store the history of your activity on our website, so that when you visit it again, it can identify you and configure the content of it based on your browsing habits, identity and preferences.
Cookies can be accepted, rejected, blocked and deleted, as desired. This can be done through the options available in this window or through the configuration of your browser, as appropriate.
If you reject cookies, we will not be able to ensure the proper functioning of the various features of our website.
More information in the “COOKIES POLICY” section of our website.
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